Brides Battle For Refunds From Ashley Farm After Wedding Venue Falsely Claimed Exemption From COVID-

BEHIND THE SCENES, BEHIND THE LINES, INSIDE THE STORIES OTHER'S WON'T TELL. THE MORNING INSIDERS. THE PLACE HAS GLOWING REVIEWS ONLINE, A PICTURESQUE FARM FOR SUMMERTIME BARN WEDDINGS. TWO BRIDES SAY THEIR EXPERIENCE WITH A SUBURBAN VENUE WAS ANYTHING BUT DREAMY. MORNING INSIDER LORNA VICTORY EXPLAINS THE CORONAVIRUS COMPLICATION. Reporter: WALKING DOWN THE AISLE DURING A PANDEMIC CERTAINLY WAS NOT PART OF LAURA AND MITCH THOMPSON'S PLAN. NEITHER WAS A FRUSTRATING FINANCIAL DISPUTE WITH THEIR VENUE, ASHLEY FARM. I TOLD HIM I AM NOT RESCHEDULING AT ALL. Reporter: THEY CHOSE TO CANCEL, LOSING OUT ON $1500 PAYMENTS. $9000 IN TOTAL. A DIFFICULT SITUATION. OWNER AND OPERATOR WHITETAIL RIDGE GOLF CLUB OFFERED A PUZZLING ISSUE. STATE GUIDELINES IN EFFECT FOR THEIR JUNE 6 WEDDING HERE WOULD HAVE LIMITED IT TO 10 PEOPLE. ASHLEY FARM COORDINATORS TO SEE IT THAT WAY. THEY JUST KEPT SAYING WE CAN STILL HAVE THIS WEDDING WITH ALL OF THESE PEOPLE BECAUSE THEY GOT APPROVAL FROM THE LOCAL OFFICIALS. Reporter: THE COUPLE ASKED FOR PROOF AND WAS SENT THIS LETTER BY THE VENUE OWNER.

HE MENTIONS NO RESTRICTION OF GROUP SIZE. IT WORSE WAS WORTHLESS. THAT IS WHEN I REACHED OUT TO THIS FACEBOOK GROUP OF CORONAVIRUS BRIDE. THAT IS WHERE I FOUND BROOKE. Reporter: ANOTHER BRIDE TRYING TO GO THROUGH THE VENUES REASONING. THEY WOULDN'T EVEN ACKNOWLEDGE THE FACT THAT WE WERE TOLD YOU DIDN'T HAVE PERMISSION. THEY JUST GLOSSED OVER IT. CBS 2 CASE MANAGEMENT A 48 HOUR HEADS UP WE WERE COMING TO ASK ABOUT THIS DISCREPANCY. THEY WERE APPARENTLY UNAVAILABLE. WITHIN HOURS OF OUR EMAILS, THE OTHER BRIDE WAS OFFERED FROM MONEY BACK. 24 HOURS AFTER THIS INQUIRY, A THE NEWLYWEDS. IT IS AWESOME THEY DID THE RIGHT THING, IT TOOK US TO GO TO A NEWS OUTLET TO GET THEM TO COMPLY.

Reporter: OVERALL, THEY SAY IT IS A RELIEF TO TIE THE KNOT AND PUT A BOW ON THE SITUATION. CBS 2 CONFIRMED WITH THE SHERIFF AND STATES ATTORNEY THEY WILL NOT ARREST OR.

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